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Track Order
Please Input Your Order Number And Click The Track Order Button To Find The Tracking Information.
People Also Ask
Q:Tracking Number & Where Can I Find It?
A:Your tracking number will be sent to you via email along with detailed order information. You can use the order number or tracking number to track your package here. If you have any further questions, feel free to contact us at: service@asteriahair.com.
Q:Why Can't I Track My Order?
A:The tracking information may not be updated immediately after shipping. Please recheck after 24-48 hours. Or you can contact us via live chat or mail to:service@asteriahair.com
Q:Why Is My Order Still Processing?
A:Most of orders processed within 72 hours, but if the product is customized wig, hot-selling wig or length, the processing time may be delayed by 2-3 days. Please don't worry, we will try our best to ship your package out ASAP.
Q:Delivery Failed, What Should I Do?
A:If the delivery failed, we will notify you to pick it up by SMS/Email. Please contact the logistics company for re-delivery or pick it up by yourself. Otherwise, the loss caused by not picking up the package in time shall be borne by yourself.
